When you buy cabinets online, homeowners face a significant decision: Should they buy from a local dealer or an online retailer? Each option has its merits, but in today’s increasingly digital world, buying from an internet dealer offers several distinct advantages. From saving money to convenience and product variety, online retailers provide a competitive edge that often makes them a better choice for many homeowners.

Overview

Here is an overview of the benefits you enjoy when you buy cabinets online:

  • Save more money.
  • Enjoy greater variety and customization options.
  • Easily access special options.
  • We’re customer centric.
  • It’s convenient and accessible.
  • Product information and reviews are readily available.
  • Shop at your own pace.
  • Our policies are transparent.

What does any of that mean, though? Let us explain in detail:

We’re customer centric.

We want customers to be happy with and confident in their purchase. More importantly, we make sure our customers are well-informed. We implemented tools and features geared towards helping customers reach their cabinet goals. These tools are as follows:

  • Request a Quote: Send us a list or layout, and we’ll give you a quote that you use to find the best purchase for you.
  • Request an Estimate: Submit your shopping cart to get expert help with your order. Don’t pay until you’re happy with your order!
  • Item Reminder: On the bottom of the shopping cart page, you’ll find a list of items that you’ll need for your cabinet installation and maintenance.
  • 10×10 Kitchen Pricing: We made our 10×10 kitchen pricing easy to find, so customers can get a realistic look at what their kitchen will cost.
  • Professional Design Program: We design beautiful cabinet solutions for every area of your home. Not only will your new cabinets look amazing, they’ll be functional, efficient, and safe.
  • Assembly Instructions: We make sure to obtain all available assembly instructions for our cabinet brands. These videos are available in the top menu under “Resources.”
  • Parts Program: We work with cabinet brands to find the parts our customers need.
  • Installation Guide: We added an installation guide to make it easier to install your cabinets.
  • Double Check System: We double-check every order for missing items, compatibility issues, and other problems that can happen.
  • Easy Filters: We implemented easy-to-use filters that make it easier to buy cabinets you want and need.
  • Smart Search: When you search for items on our site, it automatically begins matching your query to products in our database.
  • Order Tracking: Easily track the status of your order right from your customer dashboard.
  • Visualizers: We work with cabinet brands to bring you visualiers that help you purchase their cabinets with confidence.
  • Warranty Claims: We take care of our customers at every stage of their buyer’s journey. Our warranty claims are easy and quick. Most claims are processed and approved within 3 to 4 business days.

Local dealers have high operating costs that drives them to chase new customers. Once your cabinets are delivered, local dealers move onto the next person in line. If you need a replacement part (ex: hinges, slides, doors, cabinets…etc.), you’ll find it difficult to receive service from a local dealer. This part of your buyer’s journey doesn’t make them money, so it’s a low priority for them.

People used to love buying from local dealers because the extra care they received was worth the time, effort, and money. They answered questions, helped solve problems, and even recommended good services outside of their business. However, old values passed with the old dealers, and the dealers that moved in weren’t as attentive.

When you buy from Waverly Cabinets, you’re our customer no matter how long ago your cabinets were delivered.

Save more money.

One of the advantages of buying cabinets from an internet dealer is the potential for saving money. Online businesses operate with lower overhead costs compared to brick-and-mortar stores, and these savings are passed on to the customer.

The lower operating cost is due to a direct-to-consumer model. With minimal overhead, internet dealers are able to set their cabinetry at cheaper prices. Furthermore, they can negotiate with brands for better pricing and pass those savings onto consumers.

Have you noticed that online retailers run sales and promotions more frequently than big box stores? Big box stores have higher overhead costs that prevent them from running sales and promotions at the same rate as internet dealers. This is just one way that online retailers save you money.

By shopping online, customers often find they can achieve their desired goals without exceeding their budget. This is due, in part, to the transparent and upfront pricing model that many internet dealers adhere to.

Enjoy greater variety and customization options.

Unlike local dealers, who are often limited by showroom space and regional trends, internet dealers offer a vast selection of cabinets in various styles, materials, and finishes. More importantly, internet dealers have a variety of options that may not be immediately apparent.

For instance, you can buy the cabinet handles, flooring, backsplash, hoods, and organizers from Waverly Cabinets. When you choose to buy cabinets from us, you’re choosing an all-in-one shop with 50 years of experience.

Not only do we have sustainable and eco-friendly options, we also have ADA compliant solutions.

The breadth of choices available through internet dealers ensures that customers are more likely to perfectly match their needs and aesthetic preferences without breaking the budget. That is the convenience of online shopping.

It’s convenient and accessible.

Shopping for cabinets online eliminates many of the logistical hassles associated with visiting a local showroom. With just a few clicks, buyers can explore, compare, and buy cabinets from the comfort of their homes. More importantly, buyers can take their time instead of working against a clock.

With a user-friendly interface and 24/7 access to products, customers can enjoy their shopping experience in a relaxed setting. That’s why we implemented estimate requests from the shopping cart along with the ability to save, share, or email your cart. Being able to make an informed decision in a comfortable environment is more conducive to a successful purchase.

This convenience is especially important for buyers that need accessibility tools to shop. Unlike local dealers, a good internet dealer has an adaptive website suitable for all their customers.

Product information and reviews are readily available.

Internet dealers provide a wealth of information that helps customers make informed decisions. Internet dealers typically include detailed specifications, such as dimensions, materials, finishes, and care instructions, for each product. This level of detail often exceeds what’s available in a local showroom.

At Waverly Cabinets, we strive to provide all the information our customers need to make an informed decision. Specifications, installation, and care guides are available on the website. We regularly publish buyer’s guides, tutorials, and other educational content on our blog. If you follow us on social media, you’ll notice we post information there too!

One of the biggest advantages of buying online is access to reviews and ratings from other buyers. These insights help customers gauge product quality, ease of installation, and overall satisfaction. More importantly, it alleviates buying fears for customers unfamiliar with an internet dealer.

This transparency empowers buyers to choose cabinets and dealers that meet their needs while avoiding common pitfalls.

Shop at your own pace.

Shopping online streamlines the buying process and allows busy people to work around their schedule. This is especially useful for busy families and working adults, who would find normal business hours difficult to accommodate. This relaxed approach to shopping is what makes buying online popular.

Remember the last time you had to find help in a store? The time you took to do that could’ve been spent elsewhere while you waited for an agent to take the call or join your chat. At Waverly Cabinets, questions can be answered via live chat or phone support. We also have resources on the website designed for you.

This efficiency reduces stress and allows people to focus on other aspects of their projects.

Multiple options available.

Local dealers are limited by geography, whereas internet dealers can serve customers no matter where they live. This allows them to curate high-quality brands and products that local dealers may not have access to. More importantly, it exposes them to a diverse customer base that gives them greater experience in a variety of needs and situations.

For instance, cathedral style cabinet doors are beautiful, especially with glass inserts. However, they went out of style decades ago and have been mostly discontinued. If you wanted them, an internet deal is more likely to know where to acquire them.

The exposure to a diverse customer base opens internet dealers to options that most people are unaware of. Here is a good example:

Did you know that building a accessible kitchen is about more than cabinet sizes? For instance, rope pulls are better cabinet handles for service animals than common handles. Not only do they give enough surface to bite on, these type of handles are easier to use for people that have issues with their hands.

This is one of the many treasures you uncover designing kitchens for a diverse customer base.

Here is something else to think about: local dealers and internet dealers work with the same distribution network. Customers will receive their cabinets, but how their stored and where the shipment is delivered changes. The discounts, quality of service, and available options changes, too.

Our policies are transparent.

Easy to find policies are important for internet dealers. At Waverly Cabinets, we have them on a single page, located in the top menu under Resources and in the second column in the footer. There’s nothing worse than an uninformed customer, and internet dealers work double time to make sure this doesn’t happen.

Every policy from deliveries and returns to warranties and coupons is available on that 1 page. We did this to eliminate the need to search for important information. This helps our customers buy cabinets with confidence.

Buy cabinets with confidence.

While local dealers have their own appeal, the advantages of buying cabinets from an internet dealer are difficult to ignore. Cost savings, product variety, convenience, and access to detailed information make internet dealers a compelling choice for homeowners and professionals alike. By leveraging the power of technology and direct-to-consumer models, internet dealers provide an unparalleled shopping experience that meets the demands of modern buyers. Whether you’re renovating a single room or outfitting an entire home, buy cabinets online for the flexibility and value needed to turn your vision into reality.

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Maribeth Angeli
11:36 04 Nov 24
Wonderful service from John and Amanda. If you need cabinets, countertops, flooring this is where you should go!
Autry Liggett
18:19 03 Oct 24
I am, unfortunately, very demanding and extremely high maintenance. Waverly Cabinets exceeded all possible expectations in customer service and care.John, the owner, is detail oriented and pushed through a cabinet design that I needed in about 48 hours. It was truly incredible. Not to be outdone, however, Amanda, on the customer service side was absolutely exceptional for the little details after purchase.I highly recommend this team and encourage folks to get their cabinets here. A+
J Pirog
16:23 03 Jul 24
Couldn't be happier in working with Waverly. They answered all my questions about construction and features. Once going so far as calling the manufacturer to get the answer. My 30 cabinets were delivered quickly. There was a couple pieces damaged. Quick easy form to fill out to get replacements which arrived within a week.When I was assembling one of the last cabinets, a small part buried within a package of screws was damaged. This was weeks after I took delivery. I wrote a note asking to buy a replacement (as it was outside damage reporting window). 2 days later the part showed up at my doorstep no questions asked.Thank you Amanda!
Donna Rizzo
22:04 14 Jun 24
This is a “One-Stop Shop” and is the finest in the area!! We purchased our new Flooring, Bathroom Vanity and Knobs from Waverly and our finished bathroom is fabulous!! Amanda provided such quality service that we were easily guided towards our purchases!
Almedin Z
22:09 10 Jun 24
No issues at all
Elise Mosca
21:40 03 Jun 24
Sofia Ermey
21:18 18 Feb 24
I was missing a few cabinet doors due to some unforseen circumstances. Everyone at Waverly was unbelievably kind, helpful and patient with me as a consumer who didn't really know much about how to order (or even find) the product. They were superb and I highly recommend them! They shipped in a timely manner and their prices were very fair too!
Hannah Gils
19:34 22 Dec 23
Just received my order of RTA cabinets from Waverly Cabinets! I'm really happy with how quickly the cabinets were shipped and arrived to my house. I was also impressed with their customer service – Mike & Amanda were always easy to get in touch with and contacted me through email to make sure everything was right with my order. I'm planning on purchasing a second set of cabinets for another project and will be using Waverly again!
Amro Hwary
19:57 19 Nov 23
Got the perfect cabinets for our new home! Affordable and look great!
Christopher Duprey
15:37 24 Sep 23
John, Amanda and the team have been exceptional. Best prices and best service, there’s no reason to shop anywhere else! Thank you so much!
Tyler Loomis
14:31 18 Jul 23
John and the Team at Waverly Cabinets were an absolute pleasure to work with. John has great attention to detail and worked with us to design our kitchen, pantry, laundry room, and vanities. Prices are great, quality is even better, and the lead times were shorter than I expected. They have also been very helpful with follow on questions as I install. Overall, 10/10 experience here and would gladly use them again for future projects.
Justin Bradley
19:01 28 Mar 19
John and his team were easy to work with and helped keep me on budget for my flip home renovation. The kitchen and bath projects turned out great and his recommendations were well received.
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