From time to time, cabinets get damaged or go missing during the shipping process. Fill out this simple form to get the process started on replacements or fixes. Please take a picture of each cabinet that clearly shows the damaged / defective part. Labeling pictures with the part number (SKU) in the picture or filename will help us service your request faster and more accurately.

At the time of shipping, you would have marked which cabinets as damaged on the “Bill of Lading”. To get the replacement parts you need to correct the damage, you must open the package, separate and examine the parts. Make a list of items to be replaced with the SKU number and the item that will need to be replaced (ie: Shelf for a AW-B15). Once you have your list, take 2 or 3 pictures of the part that need to be replaced that clearing shows the damage or flaw. If it is in the opinion of the manufacturer /vendor that replacing the entire cabinet is the best option, the manufacturer /vendor will advise us if that is the solution.

All replacements are at the discretion of the manufacturer /vendor. Other than legitimate “Warranty Claims” additional cabinets, trim or parts can only be ordered at the buyers expense once paid in full.

You can review your order at https://www.waverlycabinets.com/my-account/orders/ to look up your order number or cabinet SKU. Otherwise, this information can be found in your invoice.

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Name *

First

Last

Email *

Phone *

By providing your phone number and email, you agree to receive SMS and email updates from Waverly Cabinets. Message frequency may vary. Standard Message and Data Rates may apply—text STOP to opt out—text HELP for help. We will not share mobile information with third parties for promotional or marketing purposes.

Checkboxes

• I acknowledge, and I agree to receive SMS and email updates.

Brand *— Select Choice —AurafinaCubitacForevermarkGHIMSIUS Cabinet DepotWaverlyWolf

Order Number *

Shipping Address *

Address Line 1

Address Line 2

City

— Select state —AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingState

Zip Code

Bill of lading / Packing List *

Drag & Drop Files, Choose Files to Upload You can upload up to 2 files.

Number of Cabinets *

This is the number of cabinets you want to replace.

Item #1

Item #1 SKU or Item Number *

Item #1 Item for Replacement *

Item #1 Reason for Replacement *

Item #1 Photo of Damaged Parts *

Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.

Label files with the SKU if possible. All images must clearly show the reported damage.

Item #2

Item #2 SKU or Item Number

Item #2 Item for Replacement

Item #2 Reason for Replacement

Item #2 Photo of Damage

Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.

Label files with the SKU if possible. All images must clearly show the reported damage.

Item #3

Item #3 SKU or Item Number

Item #3 Item for Replacement

Item #3 Reason for Replacement

Item #3 Photo of Damage

Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.

Label files with the SKU if possible. All images must clearly show the reported damage.

#1 #4 #2

Item #4

Item #4 SKU or Item Number

Item #4 Item for Replacement

Item #4 Reason for Replacement

Item #4 Photo of Damage

Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.

Label files with the SKU if possible. All images must clearly show the reported damage.

Claim Notes

SubmitSave and Resume Later